Last updated
2 Mar 2022

Accessibility

We want www.census.gov.scot to be as accessible and usable as possible for all abilities and disabilities. This includes older audiences and those with visual, hearing, cognitive or motor impairments.

We have made our site easy to use with assistive technologies by using:

  • easier-to-read colours
  • larger fonts
  • plain English
  • keyboard-only navigation

Feedback

If you cannot access any part of this site or want to report an accessibility problem, please contact: scotlandscensus@nrscotland.gov.uk

Enforcement procedure

The Equality and Human Rights Commission enforces the accessibility regulations (the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).

If you're not happy with how we respond to your feedback, contact the Equality Advisory Service.  They are an independent advice service. They will advise you on what to do next.

Compliance statement

National Records of Scotland commits to making its websites accessible in line with the accessibility regulations. This accessibility statement applies to www.census.gov.scot. It was prepared on 21 February 2022.

An external accessibility audit was carried out on this website between November 2021 and January 2022.

This website partially complies with the Web Content Accessibility Guidelines version 2.1 (WCAG) A and AA success criteria, with the below exceptions.

Disproportionate burden

We have worked hard to create a consistent user experience for all devices, browsers and assistive technology. However, in a few cases there may be a slight difference in experience, depending on how you are accessing our service.

Some issues identified in our accessibility audit we have not fixed, as we feel these represent a disproportionate burden. This is because the time they would take to fix may extend beyond how long our service will be available for.

Non-accessible content
 

1. PDF documents

Where possible, we provide HTML alternatives to PDF documents published on this website. In some cases, this is not possible due to the nature of the document.

However, we do offer alternative support to make sure everybody can use this service. Please see our help and support section or contact us to discuss your needs.

2. Keyboard focus

When using a keyboard to navigate the website on mobile devices, the focus order may not always flow left to right.

If using the Firefox browser, keyboard focus within our online questionnaire will not always move to the top of the screen when moving between pages.

3. Forms

Some validation on our contact form is not fully compliant with accessibility guidelines for use with assistive technology.

Where there are dynamic elements within the form, these may not be announced by screen readers.

4. Password creation

The dynamic validation rules on the password creation page are not announced if you are using the Talkback screen reader.

5. Type-ahead lists

If you are using the Talkback screen reader tool, you may experience the focus moving to the top of the page when selecting items from type-ahead lists.

Some screen readers may experience intermittent results with announcing all the available options within type-ahead lists.

6. Keyboard only access to British Sign Language videos

When using keyboard only, focus will skip the British Sign Language video activation link within the online questionnaire.

7. Webchat

On some mobile devices, the link for our webchat tool will not be announced by voice support.

Is this page useful?

Do not include personal information or contact information. Please note that we will not respond directly to any feedback sent from this page. We will use this information to improve our service.